Return Policy FAQs
At Holy Skin, we take great pride in the quality and craftsmanship of our natural, botanical body care products. Your satisfaction and wellness are our top priorities. If you are not completely satisfied with your purchase, we are here to help.
Hygienic Standards
Due to safety and hygiene standards, we cannot accept returns on opened, unsealed, or used cosmetics.
Processing Time
Once approved, your refund is credited back to your original payment method in 5-7 business days.
Allergy Guarantee
We recommend a patch test first. If you experience an allergic reaction, please contact our support team.
Need Assistance?
Our support team is here to guide you through any step of the process. Email us at nissi7577@gmail.com.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part.
Order Cancellations
You have a 2-hour window after ordering to request a cancellation before the package is processed.
Our Commitment to You
At Holy Skin, every formula is made with dedication and natural excellence. If anything with your purchase is not as expected, we are fully committed to making it right.